Mumbai Airport Arrivals: Complete Cab Pickup Guide for Pune Travelers 2025
Step-by-step guide to finding your pre-booked cab at Mumbai Airport. Terminal 1 & 2 pickup points, exact exits, navigation from arrivals, and common mistakes to avoid.
Quick Answer: Where to Get Your Pune Cab?
Terminal 1: Exit Gate 2 → Turn left → Walk to Parking Plaza (3-5 min walk)
Terminal 2: Exit Gate 3 (Domestic) or Gate 5 (International) → Follow signs to Parking Plaza (5-8 min walk)
Your driver will send exact location on WhatsApp 2-3 hours before landing
Understanding Mumbai Airport: Terminal 1 vs Terminal 2
Mumbai's Chhatrapati Shivaji Maharaj International Airport (BOM) has two main terminals. If you're traveling from Mumbai to Pune, understanding which terminal you'll arrive at is the first step to a smooth pickup experience.
Terminal 1 (Domestic Budget Airlines)
You'll arrive at Terminal 1 if flying:
- IndiGo (6E flights)
- SpiceJet (SG flights)
- Air India Express (IX flights)
- Akasa Air (QP flights)
Terminal 1 is Mumbai Airport's domestic budget terminal. It's smaller and more compact than Terminal 2, making navigation easier. The terminal has 4 exit gates, but most passengers use Gate 2 as it's the main exit from the arrivals hall.
Terminal 2 (International + Full-Service Domestic)
You'll arrive at Terminal 2 if flying:
- All international flights (any airline)
- Air India domestic (AI flights)
- Vistara (UK flights - now merged with Air India)
- Some IndiGo international flights
Terminal 2 is Mumbai's modern, larger terminal that handles all international traffic and full-service domestic carriers. It has separate wings for international and domestic arrivals, with multiple exit gates numbered 1-8.
Step-by-Step: From Arrivals to Your Cab
Terminal 1 Navigation Guide
Collect Baggage
After landing, follow signs to baggage claim. Terminal 1 has 2 baggage carousels.
Exit Through Gate 2
Walk towards the main exit. Gate 2 is the primary exit for most passengers. You'll see "Exit" signs clearly marked.
Turn Left After Exiting
Once outside the terminal building, turn left and walk along the covered pathway.
Enter Parking Plaza
Walk for 3-5 minutes to reach the multi-level parking plaza. Pre-booked cabs wait here.
Contact Your Driver
Call or WhatsApp your driver (details sent 2-3 hours before flight). They'll guide you to their exact parking spot.
Terminal 2 Navigation Guide
Domestic Arrivals (Terminal 2)
Collect Baggage
Terminal 2 has multiple baggage belts. Check display screens for your flight number.
Exit Through Gate 3
Gate 3 is the main exit for domestic arrivals. Follow "Exit" and "Ground Transportation" signs.
Follow Signs to Parking Plaza
Walk straight through the covered pathway. Clear signage directs you to the parking area.
Reach Cab Pickup Area
5-8 minute walk to the designated cab pickup zone in the parking plaza.
Meet Your Driver
WhatsApp or call your driver for exact parking spot number.
International Arrivals (Terminal 2)
Immigration & Baggage
Complete immigration formalities, collect baggage, clear customs. Allow 30-45 minutes.
Exit Through Gates 5-8
International arrivals exit through gates 5, 6, 7, or 8. All lead to the same parking plaza.
Navigate to Parking Plaza
Follow "Pre-Paid Taxis" or "Private Cars" signs to reach the parking area.
Contact Your Driver
Your driver will be waiting. Call/WhatsApp for precise location within the parking plaza.
Common Mistakes to Avoid
Mistake #1: Going to Pre-Paid Taxi Counters
Many first-timers see "Pre-Paid Taxi" counters and assume that's where all cabs are booked. If you've already pre-booked with GreenEVCabs, skip these counters.
✓ Solution: Walk directly to the parking plaza where your driver is waiting.
Mistake #2: Waiting Inside the Terminal
Pre-booked cabs cannot enter the terminal building. Drivers wait outside in designated parking areas.
✓ Solution: Exit the terminal and proceed to the parking plaza immediately after collecting baggage.
Mistake #3: Not Checking Flight Details
Arriving at the wrong terminal because you didn't confirm which terminal your airline uses.
✓ Solution: Check your ticket or airline app for terminal information before landing.
Mistake #4: Not Contacting Driver
Wandering around the parking plaza without calling the driver to ask for their exact location.
✓ Solution: As soon as you exit, WhatsApp or call your driver. They'll guide you directly to their spot.
How GreenEVCabs Makes Terminal Navigation Easy
Driver Details in Advance
Receive driver name, photo, phone number, and vehicle details 2-3 hours before your flight lands.
Flight Tracking
Drivers monitor your flight status in real-time. If delayed, they adjust pickup time automatically.
Exact Location Sharing
Driver shares live location on WhatsApp. You can see exactly where they're parked in the plaza.
24/7 Phone Support
If you can't find the driver or have any confusion, call our support team for instant assistance.
Timing: How Long Does It Take?
Terminal 1 Timeline
Terminal 2 Domestic Timeline
Terminal 2 International Timeline
Pro Tips for Smooth Pickup
Save Driver's Number Before Landing
Once you receive driver details, save the number in your phone. Mobile data works immediately upon landing at Mumbai Airport.
Turn On Mobile Data While Landing
Enable data as soon as the plane lands. This lets you WhatsApp the driver immediately and receive location updates.
Use Restroom Before Exiting Terminal
Airport terminal restrooms are cleaner and more convenient than those in the parking plaza. Use them before heading out.
Don't Rely on Public WiFi
Airport WiFi requires login and can be slow. Use your mobile data to contact the driver reliably.
Note Your Vehicle Number
GreenEVCabs sends the vehicle number (MH-12-XX-XXXX format). Note this down to easily spot your cab in the parking plaza.
Ask Driver for Parking Spot Number
Parking plaza has numbered spots (P1, P2, etc.). Ask your driver which spot they're in for fastest navigation.
Popular Routes from Mumbai Airport to Pune
Once you've found your cab, you'll be on your way to Pune. Here are our most popular return routes:
Frequently Asked Questions
Which terminal will I arrive at in Mumbai Airport?
Terminal 1 (T1) handles domestic flights from budget airlines (IndiGo, SpiceJet, Air India Express). Terminal 2 (T2) handles all international flights and domestic flights from full-service airlines (Air India, Vistara). Check your ticket or airline to confirm.
Where exactly should I meet my cab driver at Mumbai Airport?
For Terminal 1: Exit from Gate 2 (Arrivals), turn left, walk to the parking plaza entrance. For Terminal 2: Exit from Gate 3 (Domestic) or Gate 5 (International), go to the designated cab pickup area in the parking plaza. Your driver will share exact location on WhatsApp.
How long does it take to reach the cab pickup point from arrivals?
Terminal 1: 3-5 minutes walk from baggage claim to parking plaza. Terminal 2: 5-8 minutes walk from baggage claim to cab pickup area. Allow 10-15 minutes total from landing to meeting your driver (including immigration for international flights).
Can I find my pre-booked cab easily at Mumbai Airport?
Yes, absolutely. GreenEVCabs sends you driver details (name, phone, vehicle number) 2-3 hours before your flight lands. Driver will track your flight and wait at the designated pickup point. You can call/WhatsApp the driver for exact location.
What if I arrive at the wrong terminal or get confused?
No problem. T1 and T2 are connected by shuttle bus (5-10 min ride). However, your driver will be at the correct terminal based on your flight details. Just call the driver, and they will guide you to the exact pickup location.
Are there multiple exits at each terminal? Which one should I use?
Terminal 1 has 4 gates (1-4), but Gate 2 is the main exit for most passengers. Terminal 2 has separate exits for domestic (Gate 3) and international (Gates 5-8). All exits lead to the same parking plaza, but Gate 3 (T2 domestic) and Gate 2 (T1) are most convenient.
Is the cab pickup area inside or outside the terminal?
Outside. After exiting the arrivals hall, you walk through a covered pathway to the multi-level parking plaza. Pre-booked cabs wait in designated areas within this parking plaza, not inside the terminal building.
What should I do if I cannot find my driver at the pickup point?
First, call or WhatsApp your driver using the contact details sent to you. They will guide you to their exact location. Our drivers are trained to assist passengers and will come to meet you if needed. We also provide 24/7 customer support.