Maharashtra EV Toll Free: Complete IDFC FASTag Setup Guide
Electric vehicles are now toll-free on major Maharashtra highways! Learn how to set up your IDFC FASTag to claim ₹430 savings on every Pune-Mumbai trip and enjoy hassle-free travel.
Why This Matters for Pune-Mumbai Travelers
Toll Savings per Trip:
- Pune-Mumbai Expressway: Save ₹430 (100% waiver)
- Atal Setu: Save ₹250 (full exemption)
- Annual Savings: ₹25,000+ for daily commuters
Eligible Highways:
- Mumbai-Pune Expressway (MEP)
- Samruddhi Mahamarg (Nagpur-Mumbai)
- Atal Setu (Trans Harbour Link)
- 50% discount on other state highways
Why Maharashtra Made Toll Free for Electric Vehicles
The Maharashtra Electric Vehicle Policy 2025 is a game-changer for EV owners. As part of the state government's commitment to reduce pollution and promote sustainable transportation, pure electric vehicles (EVs) are now exempt from toll charges on major expressways.
This means if you're traveling from Pune to Mumbai in an electric cab or your personal EV, you'll save ₹430 in toll charges every single trip. For someone making this journey twice a week, that's an annual saving of over ₹44,000!
Important: This exemption applies only to pure electric vehicles (battery electric vehicles). Hybrid vehicles (petrol/diesel + electric) are NOT eligible for the toll waiver.
Who Is Eligible for the EV Toll Exemption?
Eligible Vehicles
- Battery Electric Vehicles (BEVs)
- Electric cars (4-wheelers)
- Electric SUVs and MPVs
- Commercial electric cabs/taxis
- Registered in Maharashtra or traveling through
NOT Eligible
- Hybrid vehicles (petrol + electric)
- Plug-in hybrid electric vehicles (PHEVs)
- Mild hybrid vehicles
- CNG/LPG vehicles
- Electric 2-wheelers and 3-wheelers (different scheme)
How to check if your vehicle qualifies: Your RC (Registration Certificate) must show "Fuel Type: Electric" or "Battery Electric Vehicle (BEV)". If it shows "Hybrid" or any other fuel type, you're not eligible for toll exemption.
Step-by-Step: How to Set Up IDFC FASTag for EV Toll Exemption
Get IDFC FASTag for Your EV
If you don't already have IDFC FASTag
You can order IDFC FASTag through:
- Online: IDFC FIRST Bank website or mobile app
- Point of Sale: Authorized FASTag agents at toll plazas
- Vehicle Dealer: Many EV dealerships provide FASTag during purchase
Documents Required:
- • Vehicle Registration Certificate (RC)
- • KYC documents (Aadhaar, PAN, etc.)
- • Passport-size photo
Ensure Your EV Is Registered in Vahan Database
Critical for toll system recognition
The toll exemption works only if toll plaza systems recognize your vehicle as an EV. This data comes from the Vahan database - India's central vehicle registration system.
How to verify your EV status in Vahan:
- Visit vahan.parivahan.gov.in/vahan4dashboard
- Enter your vehicle registration number
- Check "Fuel Type" - it should show "Electric" or "BEV"
- If incorrect, contact your RTO to update vehicle details
Important: If your RC shows "Hybrid" or any fuel type other than "Electric", you will NOT get toll exemption even with correct FASTag setup.
Link Your IDFC FASTag with EV Details
Ensure proper vehicle type mapping
Once you have FASTag, you need to ensure it's correctly linked to your EV registration:
Via IDFC FASTag Mobile App/Website:
- Download IDFC FASTag app or visit the portal
- Log in with your registered mobile number/credentials
- Go to "My FASTag" or "Vehicle Details" section
- Verify the following:
- • Vehicle Registration Number is correct
- • Vehicle Class shows "Car/LMV"
- • If available, update "Vehicle Type" to "Electric"
- Save changes and wait for system sync (24-48 hours)
Pro Tip: If you can't find an "Electric Vehicle" option in the IDFC FASTag app, contact IDFC customer support at 1800-209-4151 and request them to mark your FASTag as linked to an EV. Provide your RC copy showing "Electric" fuel type.
Test the Toll Exemption on Your First Trip
Verify it's working correctly
After setup, take a test trip through an eligible toll plaza:
- Drive through the FASTag lane (not cash lane)
- Check the display screen - it should show ₹0 or "EV - No Toll"
- Immediately check IDFC FASTag app/SMS for transaction confirmation
- If ₹0 deducted = Success! ✅
- If amount deducted = Follow refund process (Step 5)
If Toll Is Wrongly Charged: How to Get Refund
Know your rights and refund process
Even with correct setup, toll may be deducted due to system sync issues during the initial rollout. The Maharashtra government has directed that all wrongful toll collections on EVs must be refunded.
Refund Process:
- Collect Evidence:
- • Screenshot of toll deduction from IDFC FASTag app
- • Transaction date, time, toll plaza name
- • Amount deducted
- Raise Complaint with IDFC FASTag:
- • Call: 1800-209-4151
- • Email: fastag@idfcfirstbank.com
- • Via app: "Raise Complaint" section
- Provide Documents:
- • Vehicle RC showing "Electric" fuel type
- • FASTag details and transaction proof
- • Request refund citing Maharashtra EV Policy 2025
- Escalate if needed: If IDFC doesn't resolve within 7 days, file a complaint on the National Highways Authority of India (NHAI) portal
Legal Backing: Maharashtra Legislative Assembly Speaker has called toll charges on EVs "illegal" and ordered full enforcement of the waiver policy. You are legally entitled to a refund if charged incorrectly.
Common Issues and Solutions
Issue 1: Toll Still Being Charged Despite Correct Setup
Possible Reasons:
- • Vahan database not synced with toll plaza systems (24-48 hour delay)
- • FASTag not properly marked as "EV" in IDFC system
- • Toll plaza equipment needs software update
Solution: Wait 48 hours after FASTag setup. If issue persists, contact IDFC support and request manual verification. Collect refund for wrongly charged tolls.
Issue 2: Vahan Database Shows Wrong Fuel Type
Solution:
- Visit your RTO (Regional Transport Office) with original RC
- Request fuel type correction to "Electric" or "BEV"
- Submit EV purchase invoice and manufacturer certificate
- Updated RC will be issued within 7-15 days
- Once corrected, update FASTag details and retry
Issue 3: IDFC FASTag App Doesn't Have "Electric Vehicle" Option
Solution:
Some FASTag apps don't have a direct EV selection field. Instead, the system should automatically detect your vehicle type from Vahan database. If toll is still charged:
- • Call IDFC customer care: 1800-209-4151
- • Request manual update of vehicle type to "Electric"
- • Email RC copy showing "Electric" fuel type
- • Ask for written confirmation once updated
Issue 4: Hybrid Vehicle Wrongly Charged (or Not Charged)
Clarification: Only pure electric vehicles (BEVs) are toll-exempt. If you own a hybrid (petrol + electric), you are NOT eligible for toll exemption and should be charged normal toll rates. If you're accidentally getting free toll with a hybrid, this is a system error and may be corrected in future.
Book GreenEVCabs: Toll-Free Travel Already Included
When you book an electric cab with GreenEVCabs for your Pune-Mumbai journey, you don't need to worry about toll exemption setup. We handle all FASTag formalities and ensure our fleet benefits from the toll waiver policy.
Without Toll Exemption (Old Pricing):
Base Fare + Driver Allowance + Parking
₹4,130
Includes ₹430 toll (was charged before policy)
With Toll Exemption (Current Pricing):
Base Fare + Driver Allowance + Parking
₹3,700
Save ₹430 on toll charges!
Frequently Asked Questions
Do I need to pay any charges to get toll exemption?
No! The toll exemption is completely free - it's a government policy benefit. You don't pay any registration fees, annual charges, or processing fees for the exemption. You only need to ensure your FASTag is properly linked to your EV registration.
Is the toll exemption permanent or temporary?
As per the Maharashtra Electric Vehicle Policy 2025, the toll exemption is valid for the policy duration (currently until 2030). However, government policies can change, so stay updated on official announcements. As of January 2025, the exemption is fully active and legally enforceable.
Can I use any FASTag or only IDFC?
You can use any bank's FASTag - IDFC, ICICI, HDFC, SBI, Paytm, etc. The toll exemption is based on your vehicle's registration as an EV in Vahan database, not on which FASTag provider you use. We've covered IDFC FASTag in this guide as an example, but the process is similar for all banks.
What if I'm traveling from another state (non-Maharashtra)?
The toll exemption applies to all EVs traveling on Maharashtra highways, regardless of which state they're registered in. So if you're driving an EV from Karnataka, Gujarat, or any other state through Mumbai-Pune Expressway, you'll still get the toll waiver as long as your vehicle is properly registered as a BEV.
Does this apply to electric 2-wheelers and 3-wheelers?
Electric 2-wheelers and 3-wheelers have different toll policies. Many expressways don't allow 2-wheelers at all. For 3-wheelers (electric auto-rickshaws), check specific highway regulations. This guide focuses on 4-wheeler electric cars, SUVs, and cabs.
How long does it take for the system to recognize my EV?
After setting up FASTag with correct EV details, allow 24-48 hours for system synchronization between Vahan database, your FASTag provider, and toll plaza systems. If toll is charged during this period, save the receipts and claim refund later.
Can commercial EV cabs like GreenEVCabs also get toll exemption?
Yes! Commercial electric cabs and taxis are fully eligible for toll exemption, just like private EVs. All GreenEVCabs vehicles (Kia Carens EV, BYD eMax 7, Citroen eC3) benefit from the policy, which is why we can offer competitive pricing on Pune-Mumbai routes.
Final Thoughts: Embrace the EV Revolution
The Maharashtra EV toll exemption policy is a major win for sustainable transportation. With ₹430 savings per Pune-Mumbai trip, electric vehicle owners save over ₹40,000 annually - making EV ownership more affordable than ever.
While the system is still being fully implemented and occasional glitches may occur, the legal framework is clear: EVs should not be charged toll on major Maharashtra highways. Once your IDFC FASTag (or any FASTag) is properly linked to your EV registration, you're set for hassle-free, toll-free travel.
Don't own an EV yet? Book a ride with GreenEVCabs and experience the benefits of electric mobility today - comfortable, eco-friendly, and now toll-free on Pune-Mumbai routes!
Sources & References:
- • Revolt Motors - Maharashtra EV Toll Free Scheme
- • The CSR Journal - Toll Free for EV in Maharashtra
- • CarDekho - Electric Vehicles Toll Exemption Maharashtra
- • Economic Times - Maharashtra Speaker Calls Toll on EVs Illegal
- • Vahan Database - Vehicle Registration Portal
Disclaimer: This guide is based on the Maharashtra Electric Vehicle Policy 2025 as of January 2025. Policies and procedures may change. Always verify current regulations with official government sources and your FASTag provider.